Refund policy

JaLe’s Backwoods Boutique’s Return Policy

We want you and your little ones to love your purchases! If something isn't quite right, we are happy to help you process a return. Please review our strict return guidelines below to see if your items qualify.

Return Window: We accept returns within 14 days of your delivery date. Items must be postmarked back to us within this 14-day window.
Return Shipping Fees: Customers are responsible for all return shipping costs. You can request a prepaid return shipping label from us, and the cost of the label (typically $6–$8 depending on weight) will be deducted from your final store credit or refund.
Condition of Items: To be eligible for a return, items must be unworn, unwashed, and in the exact condition you received them, with all original tags securely attached.
Final Sale & Non-Returnable Items: Due to hygiene, health, and safety standards, the following categories are strictly Final Sale and cannot be returned:
- Makeup & Cosmetics (opened or unopened)
- Perfume & Fragrances (opened or unopened)
- Jewelry (earrings, necklaces, bracelets)
Damaged Items: If you receive a damaged or defective item, please email us at jalesbackwoodsboutique@gmail.com within 3 days of delivery with photos of the damage so we can replace it for you immediately.